How to spot and avoid Netflix scams?

Netflix Scams

Bilkers and unsavoury scammers always find ways to stay on-trend. They have even been trying to tarnish our enjoyment of Netflix. Where there’s so much cash flow, why ought not some of it pass into innovative fraudsters’ hands? However, there’s only so much the finaglers can do. Phishing, smishing (phishing’s SMS avatar), CAPTCHAs, emails claiming imminent account cancellation unless details are divulged -pronto. Do we know how to spot and avoid Netflix scams? Betcha

What does free Netflix for a year sound like? The Better Business Bureau (BBB) says it may sound great, but it is a scam nevertheless.

The BBB has seen an upsurge in reports of people getting text messages saying, “Due to the pandemic, Netflix is offering everyone a free year of service to help you stay at home. Click the link to sign up” with a link to get a free year of the streaming service. The message asks you to fill out personal information and a payment method.

However, this is not associated with Netflix. Contact the company’s customer service to find out if the text message you received is legitimate.

Smishing – They are phishing for your phone

NETFLIX users are warned about a scam email threatening to suspend memberships in 48 hours unless payment details are given.

The email falsely claims to be from Netflix and could lead to your financial information and Netflix account being stolen.

The scam states: “We were unable to validate your billing information for the next billing cycle of your subscription; therefore, we’ll suspend your member if we do not receive a response from you within 48 hours.

“Obviously we’d love to have you back. Simply click restart membership to update your details and continue to enjoy all the best TV shows.” 

While many legitimate businesses use text messages to connect with customers, scammers have devised SMS cons, often called “smishing” (for SMS phishing) scams. The BBB has some tips on how to avoid text message scams:

  • Don’t believe every text you receive. As a general rule, companies can not send text messages unless you opt-in to receive them. If you receive a text message from a company you do not believe you have permitted to contact you in this way, proceed with caution.
  • Go directly to the source. If an offer seems peculiar or too good to be true- call or email customer service to verify if the text message you received is legitimate.
  • Take a close look at web addresses. If you follow a link in a text message that you believe is legitimate, sift through the web address before taking any action. Be positive you are visiting a company’s official website – not a lookalike.
  • Ignore instructions to text “STOP” or “NO.” Even if you realise the message is a scam, do not text back. Scammers may want you to reply to verify that your phone number is active. Rather, block the number so you will not receive messages from it in the future.
  • Change your password. Even if you do not fall for this scam, Netflix advises its customers to change their passwords in case scammers have targeted them.

Netflix Strikes Back

Netflix has spoken out against the scam.

  • It reiterated that it would never ask for things like your Netflix password or credit and debit card numbers over an email or text.
  • Netflix would also never ask you to pay through a third-party website.
  • It would be best if you never opened suspicious-looking links or links you are unsure of.
  • If you do open a link and don’t find what you were expecting, don’t enter any personal information.
  • The Netflix website states: “Did you receive an email or text (SMS) requesting your Netflix username, password, or payment method? If so, it probably did not come from us.”
  • It adds: “Scammers can’t get information from you unless you give it to them. So don’t click any links in the messages or reply to them.”
  • If you do accidentally give out financial information, contact your bank immediately. In addition, you ought to change your Netflix password.
  • You can forward suspicious correspondence to [email protected]
  • If your email is rejected, it means Netflix is already looking into a version of the Netflix scams.

Caveat: Please give us all your information

If you click on one of the scammy links in the phishing email, you first enter a CAPTCHA page designed to look like something on Netflix’s site: black background, red boxes, smooth white text, and so on. 

There’s something to be said for scammy sites’ capability to mimic legitimacy by incorporating CAPTCHAs. However, there’s another purpose served, too. CAPTCHAs conceal the phishing attack’s final page – the fated destination of your bank account details. Hence, the anti-malware services intended to keep you secure, frustrated. 

If you looked at the URL of the site you were accessing, you would have clearly seen that no Netflix domain whatsoever was hosting said URL. Still, there are plenty of people who don’t look at URLs when they’re clicking around the web, so it’s hard to count on that technique in this instance—even though it’s the easiest way to get a little more faith that the site you’re visiting might be legitimate.

Users that correctly solve the CAPTCHA are then taken to an excellent lookalike page for Netflix. They cough up their logins and are then asked to provide their full billing address, phone number, and payment details (including bank names and account numbers). That, again, is yet another tocsin —if a service doesn’t ask you for certain information when you sign up, you are in no way obligated to give up that information when requested at some random future point. Is there any call for Netflix to need your bank account number?

Phishing Netflix scams with tattletales

This phishing scam is riddled with faults. However, they target people who aren’t paying that much attention to the details of what they’re doing online. Or they might be concentrating on people who are so terrified about the possibility of losing access to their favourite series that they’re willing to spill the beans on their account details whenever asked. The more you know of these tocsins, the better equipped you’ll be to handle the next phishing attack. They include:

  • The email contains an odd sense of urgency for a website or service you already paid to access for a set period of time.
  • An email’s sender doesn’t even come from the company’s domain. The phishing emails might come from a “[email protected],” rather than from something like, say, “”
  • For some account issue that’s never been an issue throughout the entire time you’ve used a site or service, you’re getting a random email.
  • There’s neither hide nor hair of the URLs of any websites linked within the email.
  • A website or service asks you to supply more information about your financial services or security than you were ever previously asked.


Spotting and steering clear of Netflix scams is a cert if you know where to look. Knowledge is power. Look for the provenance of the mails, the messages, their wording and overall un-officialese. The way these hanker after immediate gratification, gives their game away. Know your rights and right conduct as understood by Netflix themselves.

Should you need assistance, however, Fast Action Refund ( would gladly help.

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